With our products entirely online we know our customers will have questions or concerns before, during and even after purchases. Not to worry, we haven’t done away with providing the same kind of Customer Service you’d find speaking face to face in a store.
Here are some customer service departments you may find useful:
Make sure you get the perfect fit! Getting the right measurements means no surprises come installation time. Have a look at the ‘How to Measure’ guide of the particular style of product that you’re considering as there is different guidelines for each type of blind.
Every Blinds365 product comes with easy to install guides so you can get your new blinds up quickly and looking fantastic. If you would like to look at the instructions for installation or have misplaced your particular blinds manual, you can download or print them from our Installation page.
The customer experience and the quality of our products are of utmost importance at Blinds365.
We think our customers enjoy their shopping experience. Indeed, many have sent through some highly valued comments and we have put this feedback on our Testimonials page if you would like to have a read.
If you have already used the Blinds365 and would like to leave your own comment, feel free to “write a review” using the form on the testimonials page.
While we feel we have a pretty comprehensive website, we can also appreciate that you may still have some questions about our products and/or Blinds365. We hope by providing our visitors with some of the common enquiries as Frequently Asked Questions and also by providing our site policies, many of the question will be answered. If you do not find an answer to your particular concern please use our enquiry form on the contact us page.
Every customer using Blinds365 has the opportunity to create an account with us at checkout. With an account, your current order, details and any order history is a snap to review. In addition, any future orders with us will be even faster if you’re logged in! Need to update your details? Yep, can do that too with an account.
Every product sold by Blinds365 comes with its own manufacturers’ warranty. In the majority of cases this warranty is for a 2 year period and covers any product imperfections and/or manufacturing faults. Blinds365 extends this warranty to include all goods that may be damaged by shipping whilst in transit from our warehouse to your designated delivery address. While we hope there will never be a need, you can have peace of mind knowing that Blinds365 Warranty Centre is available to assist you should you require it.